At Hustler Equine Supplies and Trailers we provide you with a 3 year structural warranty on the steel frame, chassis & suspension of your horse float. All other items on our float are covered by a 1 Year Warranty.
This warranty excludes components such as tyres, bearings, rubber floor, padded dividers and any other items which are deemed to be normal wear and tear items.
To ensure that our warranty conditions are being met please ensure you read and follow the guidelines in our Float Maintenance at the bottom of the warranty.
During normal use movement can occur and water leaks may appear in the float. It is the responsibility of the float owner to periodically check for leaks which must be rectified immediately. Any damage occurs to the paintwork or frame due to water leaks not being attended to is specifically excluded from our warranty.
This warranty is valid from the initial date of sale (Demo models is from the date on the VIN plate) providing that the horse float has only been used for its intended purpose and all manufactures operational limits and guidelines have been adhered too. Any repairs to the horse float must be authorised by Hustler Equine Supplies and Trailers via written approval to email address email@example.com . Failure to do so may result in warranty claims being denied. No warranty work is authorised to be completed without a quote been supplied and approved. Any work carried out on the float without approval will void the warranty.
Hustler Equine Supplies and Trailers reserves the right to inspect all warranty claims, and it will be the customerís responsibility to deliver the horse float to either Hustler Equine Supplies and Trailers or an approved repairers premises for inspection and repairs if needed, if in the event the item is not faulty the cost of the service agent is to be covered by the owner of the float in question.
Warranty will be void if proper maintenance and upkeep of the Horse float is not kept to a proper standard.
Warranty will be void if the initial 6-month and periodic 12 monthly preventative servicing is not carried out and a receipt is not kept to confirm such a service was performed.
This warranty is void in the event of commercial use of a Hustler Float including commercial hire or transporting, using the float for purposes other than the transport of a horse, unauthorised modifications to the horse float, overloading, improper use of the horse float and failure to observe operation limits and guidelines.
The steel used in Hustler floats chassis is hot dipped galvanised. Galvanising helps to stop the process of rust forming; however, it does not prevent rust in certain situations. If chemicals, acids or salt water gets on the float then it should be washed of immediately. Also any scratches and stone chips should be treated and painted immediately to help prevent rust forming or paint failing. This warranty does not cover rust forming due to the above situations and does not cover general wear and tear of the horse float. This includes horses chewing, scratching, pawing or kicking to the horse float and the use of any feed buckets and hay nets attached to the horse float.
Hustler Equine Supplies and Trailers reserves the right to make changes to floats currently in production and assumes no obligation to apply these changes to previous models produced.
This warranty supersedes all other expressed or implied warranties. No person is authorised to give or make changes to this warranty on behalf of Hustler Equine Supplies and Trailers. Nor are they to assume Hustler Equine Supplies and Trailers have any other liability in connection with any of its products unless made in writing and signed by the proprietor of Hustler Equine Supplies and Trailers.
Hustler Equine Supplies and Trailers accept no liability for loss or damage directly or indirectly arising from the use of the horse float. Nor does Hustler Equine Supplies and Trailers accept no consequential liabilities or damages arising from the use of the horse float separately or in combination with any other equipment or materials.
Hustler Equine Supplies and Trailers accept no liability for the type of vehicle used for the towing of a Hustler float.
Hustler Floats are built to Australian Standards and Hustler Trailers are not responsible for individual states requirements outside of the Vehicle Standards Bulletin (VSB1) Revision 5 June 2009.
Hustler Floats can be fitted with items that require their own operating manuals, where manuals are supplied for these items, it is the responsibility of the customer to insure they have read and understand the operational requirements and safety precautions for these items.
Hustler Equine Supplies and Trailers warranty is not transferable.
All floats must be in a clean condition, free from any manure before warranty work will take place. Failure to do so, will attract a cleaning fee of $150.00 before warranty work will proceed.
*no warranty on used, second hand or traded in floats